Quintessential Nannies LLC
Quintessential Nannies LLC ("we," "our," "us," or "the Agency") is committed to protecting the privacy and security of our clients, caregivers, website visitors, and all individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
Clients: full name, email address, phone number, home address, child information, emergency contacts, and payment information processed securely through third-party providers.
Nannies and caregivers: full name, contact information, background check results, work history, references, certifications, training, availability, schedule, and profile photos.
Website and technical data: IP address, browser type, device information, cookies, and usage analytics.
2. How We Use Your Information
We use collected information to match families with qualified caregivers, process service requests and payments, conduct verification, communicate updates, improve our website, and maintain safety, compliance, and legal obligations. We do not sell or rent your personal information.
3. How We Share Information
We may share information only with verified caregivers, background check providers, payment processors, legal authorities when required by law, and internal staff for operational purposes. We do not share information with advertisers or unrelated third parties.
4. Data Storage and Security
We use industry-standard security measures including encrypted storage, secure payment gateways, restricted internal access, and regular system monitoring. No online system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights
You may request access, updates, correction, deletion, or opt out of marketing communications by emailing support@quintessentialnannies.com.
6. Children's Privacy
We do not knowingly collect personal information from children under 13. Child-related information is provided voluntarily by parents or guardians.
7. Cookies and Tracking
We use cookies to improve website performance, analyze traffic, and personalize user experience. You may disable cookies in your browser settings.
8. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised Last Updated date.
9. Contact Us
Quintessential Nannies LLCEmail: support@quintessentialnannies.comPhone: +1 (443) 830-4387Website: www.QuintessentialNannies.com